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DKSH reports increasing demand and success for supplier audit and certification

04.12.2012 | DKSH, the leading Market Expansion Services provider with a focus on Asia, sees increasing demand for its audit and certification program, helping business partners to ensure that their suppliers conform to a defined range of quality criteria.

Zurich, Switzerland, December 4, 2012 – DKSH’s Business Unit Performance Materials, a leading specialty chemicals distributor, reports an increasing demand from customers for its Supplier Agreement Program (SAPA). SAPA is a unique service designed to ensure that suppliers understand the needs of customers and that they are able to deliver on these requirements. Primary criteria are ensuring quality, product purity and worldwide on-spec delivery. The new certification label “Qualified by DKSH” assures that a supplier also has access to the right technology, equipment, machinery, and personnel, that it behaves ethically and is financially sound.

SAPA was implemented within the framework provided by DKSH’s Regulatory Affairs department, which establishes the criteria for documentation, audit performance, full compliance and final approval of the supplier. Once the criteria have been fulfilled, DKSH recognizes the supplier for its excellent performance with the certificate “Qualified by DKSH”. In a globalized business world, there is the increasing need and trend of harmonization and standardization. DKSH’s Regulatory Affairs has established a reputation of offering top-notch regulatory expertise globally.

Dr. Robert Koller, DKSH Head Regulatory Affairs, explains: “With this audit and certification program in place, our customers can rely on our audit expertise and at the same time reduce non-compliance risks, recalls and major deviations. This service and is not offered by any of our competitors and is very beneficial for our customers in that it allows our customers to reduce costs and the number of audits. Since 2011, when SAPA was established, we have qualified 18 suppliers and there is a full pipeline until the end of the year.”

About DKSH

DKSH is the leading Market Expansion Services Group with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets.

Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich, with 650 business locations in 35 countries – 630 of them in Asia – and 26,000 specialized staff. In 2011, DKSH generated net sales of CHF 7.3 billion.

DKSH Performance Materials

Business Unit is a leading specialty chemicals distributor and provider of Market Expansion Services for performance materials, covering Europe, Americas, and the whole of Asia. The Business Unit sources, develops, markets, and distributes a wide range of specialty chemicals and food ingredients to business partners in the food and beverage, personal care and cosmetics, pharmaceutical, and specialty chemical industries. In addition, it creates innovative and cutting-edge concepts and applications at 20 innovation centers located worldwide. With 80 business locations in 26 countries and over 1,000 specialized staff, Business Unit Performance Materials generated net sales of CHF 697 million in 2011.

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Communications Manager Performance Materials

Performance Materials

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