Services
Building great brands across Asia
Luxury & Lifestyle is a Business Segment of DKSH’s Business Unit Consumer Goods, which provides Market Expansion Services for Western high-end and lifestyle watches, accessories and apparel, and household luxury goods across Asia. We have a proven track record in building great brands across Asia thanks to our ability to combine a deep expertise in luxury goods with the sophisticated market-smarts to make it happen.
DKSH Luxury & Lifestyle (Malaysia) Sdn Bhd
DKSH Luxury & Lifestyle (M) Sdn Bhd, formerly known as Desco Luxury Malaysia Sdn Bhd, was incorporated in 1990 as a wholly owned subsidiary of Desco de Schul-thess Ltd. Following DKSH’s acquisition of the Desco Asia Pacific Holding business in 2008, DKSH integrated the company under the Luxury & Lifestyle Business Segment. We continue to distribute the following brands: Arnold & Son, Graham, and Maurice Lacroix. At DKSH Luxury & Lifestyle (M) Sdn Bhd, we manage the brands independently of one another, recognizing their individuality and uniqueness.
What DKSH can do for you
DKSH’s services include brand building, marketing, advertising, business strategy development, sales, distribution and after-sales services, always customized to suppliers’ needs. In parallel with its wholesale operations, DKSH operates retail outlets, either as flagship stores, shop-in-shop units or as multi-brand boutiques, which offer a wide range of international branded luxury products.
Our services at a glance
Research and analysis
Market Research: We can conduct market research for our clients, for example analyze the current market situation and trends, competitors, market share, etc.
Product development: We provide valuable input and professional recommendations in terms of product development.
Marketing and sales
Sales and Marketing: We cover all critical elements of a successful sales and marketing mix. We also offer Finance and Adminstration as well as IT support.
Market Feedback: We take market feedback and provide our clients complete transparency regarding their segments and their products.
Customer Service
Distribution and logistics
Importation and Customs Clearance: We handle all the importation, exportation, customs clearance, forwarding, freight coordination, bonded goods, cross-border distribution.
Warehousing: We have our own warehouses and provide third party logistics services.
Distribution: We open and operate single-brand and or multi-brand retail outlets which require a lot of expertise and resources to initialize. We also handle retailing customers who carry our brands.
Logistics: We have the capacities and the expertise to transport, store and distribute your products efficiently and professionally, and offer many integrated supply-chain related services.
Invoicing and cash collection
After-sales services
After-sales services, quality assurance and control: We possess a complete after sales service and quality assurance system to ensure customer satisfaction.
Fairs/Exhibitions/Seminars: We represent our principals at fairs, exhibitions and seminars for their brands.
Training: We are constantly upgrading and training our staff to equip them with the relevant skills and knowledge to support the clients better.
