Services
Over-the-counter (OTC) and consumer health
Business Unit Healthcare is the leading partner for companies who wish to expand their businesses in Asia in the over-the-counter (OTC) and consumer health segments. Our capabilities cover the full range of the value chain, from manufacturing through to delivery. Our ability to offer client-specific solutions coupled with our in-depth market knowledge drive our success in these segments. With more than 5,000 employees working across Asia dedicated to the success of clients and customers, we can boast an impressive track record in the consumer health industry working with companies like Bayer, GSK, BMS, SSL, and Haw Par.
What DKSH can do for you
The healthcare industry is highly complex. We understand that our industry requires specialized sales and marketing skills and capabilities. To address the complexity of our market we dig deeper to develop an understanding of the unique needs of its different channels and to develop customized solutions. We have executives, sales and product managers, as well as sales representatives with the specialized experience and expertise to focus on and push sales across the healthcare channels in Asia.
We have the capacities and the expertise to transport, store, and distribute your products efficiently and professionally, and offer many integrated supply-chain related services. Many of the world’s global healthcare companies have validated our standards and we have received numerous positive assessments in GMP-audits, which testify to our ability of setting industry standards in this critical area of compliance and safety.
Our services at a glance
Regulatory services
Product registrability check
Product registration and renewal
Registration of intellectual property rights, including patent protection
Ongoing liaison with regulatory authorities
Regulatory education and training
Product classification services
Product license transfer services
Translation and interpretation/representation services
Application for transfer of technology and/or sourcing manufacturing
Product maintenance of variations and new indications
Application services for product advertising and marketing
Post marketing amendment application services
Product registration
Marketing and sales
Market research
Market feedback
Product management
Category management
Stock reporting and planning
Channel management
Order tracking and processing
Promotion management
Merchandising
Brand building
Public relations
Distribution and logistics
Product registration
Regulatory compliance
Importation
Customs handling
Warehousing
Co-Packing
Transportation and delivery
Invoicing
Order fulfilment
Market perception surveys
KPI reporting
After-sales services
Applications research and support
Customer Service
Training
End-consumer communication