Investor Relations

International

DKSH Holdings (Malaysia) Berhad is majority-owned by the DKSH Group of Switzerland. DKSH is the No.1 Market Expansion Services Group with focus on Asia, helping clients and customers to grow their businesses in new or existing markets. DKSH is a Swiss company with headquarters in Zurich and nearly 150 years of company history in Asia. With 590 business locations in 35 countries - 20 of them in Europe and the Americas - and more than 23,000 specialized staff DKSH offers any combination of sourcing, marketing, sales, distribution and after-sales services. The company provides its partners with sound expertise and on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four highly specialized Business Units that mirror its fields of expertise: Consumer Goods, Healthcare, Performance Materials and Technology. Ranked by sales and number of employees, DKSH is one of Switzerland's top 20 companies.

Business segments

Marketing and Distribution Services

Under this segment the Group provides the full range of Market Expansion Services and supports suppliers in growing
the Malaysian market. The services range from marketing and sales, to distribution and logistics, invoicing and credit
management, market hygiene and trade return management, and other valueadded services. This segment represents primarily the two Business Units Consumer Goods and Performance Materials.

Logistics Services

Under this segment, the Group provides comprehensive supply chain services, ranging from import, to forwarding, warehousing and distribution, processing of orders, and the management of collections. The primary business activities covered by this segment include Healthcare and parts of Consumer Goods, which are entirely supply chain focused. More specifically, this includes the distribution of telephone cards and the DKSH Transport Agencies business.

Others

The primary business activitity under this segment is the Famous Amos Chocolate Chip Cookie business, which further expanded its retail footprint to a total of 56 outlets at the end of 2010. Furthermore,this segment also includes properties and other costs, which are not allocated to the various operating segments, such as centralized SAP system enhancements that benefit all units.